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Interakt Chat Assignment API

Endpoint URL: https://api.interakt.ai/v1/public/assignment/AuthenticationMethod: Basic AuthenticationHeader Authorization: Basic Request Method: POSTContent-Type: application/json Request Body{“user_phone_number”: “”,“agent_email”: “”,“wc_id”: “”} Response:Status Codes:200 OK : The request was successful.401 Unauthorized : Authentication failed.400 Bad Request : The request is malformed or missing required parameters. 500 Internal Server Error : An unexpected error occurred on the server. Response Body (Successful){“result”: true,“message”: […]

Step by step guide to integrate WhatsApp with MoEngage | Interakt

Overview MoEngage is a customer engagement and retention platform that provides the functionality to integrate app analytics and marketing. The platform helps customers increase user engagement. It tracks actions users are taking and analyzes how people use the product. Hence, integrating WhatsApp with MoEngage can help businesses leverage Interakt as a WhatsApp Business API Provider […]

Integrate Clevertap with WhatsApp Business API using Interakt

Learn step-by-step process on how to integrate CleverTap with WhatsApp Business API via Interakt’s platform to send out automated WhatsApp notification campaigns to your customers.

Interakt’s Webhooks

Learn how to enable webhooks from your Interakt Account’s Developer Settings.

Interakt’s User & Event Track APIs

  What is Interakt’s Track APIs? Here are the reference docs for connecting to our APIs. Check out our Postman Collection & Python SDK. Intro to Interakt APIs The Interakt Track API endpoints allow you to trigger specific data to Interakt. These API endpoints can be used to add users and their events to your Interakt account, which […]

Interakt’s Get Users API

An overview of Interakt’s Get Users API (Contacts Retrieval API) Postman Collection for this API. ‍ Whenever you get a new lead on WhatsApp via Interakt, you can now make sure that the details of that lead are passed on to your other CRMs / databases by using the Contacts Retrieval API. Simply add the API […]

Interakt’s Send WhatsApp Template API

As a business, you might be looking to send WhatsApp messages to your customers automatically when some event pertaining to the customer has occurred. ‍One way of achieving this is by using Interakt’s Track APIs to send these events to Interakt & setting Ongoing Campaigns on Interakt. You should choose this method if: • You want to keep your coding […]

Interakt APIs and Webhooks: An overview

Does Interakt have API and webhooks? Interakt has public APIs & Webhooks if you want to integrate your website/app/software with Interakt. You can also use these APIs / Webhooks in connector platforms like Pabbly, Zapier and Integromat to integrate your systems with Interakt.   What types of APIs and Webhooks does Interakt offer?   Postman […]

How to integrate your Razorpay account with Interakt?

With millions of customers preferring to shop on WhatsApp, businesses these days are eagerly looking to setup a frictionless payment process for their customers on their WhatsApp stores. To make it easy for them, Interakt joins hands with Razorpay to establish faster checkouts and hassle-free transactions on WhatsApp. With this integration, businesses can now: • […]

How to integrate WhatsApp Business API with WooCommerce via Interakt’s plugin?

You can now use Interakt’s plugin in your WooCommerce store to automate WhatsApp notifications for abandoned checkouts, CoD double confirmations, shipment confirmations, etc! 1. What can you do with Interakt’s WhatsApp API Woocommerce Plugin? Interakt’s plugin for Woocommerce helps merchants in the following way: Automate WhatsApp notifications for: – Recovering checkouts that were abandoned, after […]

How to auto-sync Shopify products & collections to WhatsApp?

You can install Interakt’s WhatsApp Sales Channel App on Shopify Appstore to establish WhatsApp as a strong Sales Channel for your products. Getting Started: If you have already installed Interakt via our 1st app : 1. Go to Interakt’s Commerce Settings: 2. In the 1st step, click on Install Sales Channel.  (In case another catalog is already connected to your Interakt […]

Step-by-step guide on how you can set up WhatsApp campaigns for Order placement, Cart abandonment recovery & Order cancellation on Shopify

Separate campaigns / notifications need to be created on Interakt for an order placed via COD,  order placed through prepayment (cards and otherwise), order shipped and checkout abandonment. ‍ In this module, we’ll share a step-by-step guide on how you can set up campaigns within Interakt for each of the below scenarios: • Order placed […]