How The State Plate became a successful Indian D2C brand?

The State Plate started their business with specialized ethnic food products from different states across India.

They sell and deliver products pan India and currently have a catalog of more than 400 products from 10 different states.

Recently featured on the Shark Tank India TV show, the brand believes that WhatsApp is the best mode of communication for their business

All they needed is a platform to use WhatsApp in an extensive manner, where they could: create automations, send bulk notifications & updates in one click

Finally, they found Interakt

A powerful WhatsApp Business platform to manage & handle customer queries on WhatsApp

75-80% open rates on WhatsApp, Response rate became higher as compared to emails

1.5X more query resolution than regular emails


"Interakt has helped us immensely in improving our CX. An easy-to-use WhatsApp Business platform that offers everything we need to grow our business on WhatsApp"

Want to leverage this innovation for your D2C business?