Are WhatsApp Forms available for both for Android and iOS?
Yes, if you send a Forms to a customer ; they will be able to receive it & fill it up irrespective of whether they have an Android or an iOS phone.
Is WhatsApp Forms available on API business platform and Business app both?
For now, forms on WhatsApp are available on API business platforms only.
Can WhatsApp Forms only be used in a WhatsApp campaign?
Yes forms can be attached in message templates that are sent out in bulk via Interakt campaigns. Sending a flow in campaigns is a great way to drive event registrations, generate opt-ins for offers, collect feedback on services etc.
How much do I have to pay to use WhatsApp forms?
To use WhatsApp Forms , you need a WhatsApp Business Solution Provider & with Interakt you can access flows on WhatsApp with Growth / Advanced / Enterprise plans.
If I send a WhatsApp Forms to my customer, will they be able to see and fill up the form via WhatsApp Web?
No, forms on WhatsApp can only be seen and filled up in WhatsApp’s mobile app.