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Partner is eligible to receive a referral commission only if Partner submits a referral to Interakt and the referred customer converts to a paying client and which meets the requirements described under this Agreement (“Qualified Referral”).
Referral Process. The referral process shall follow the following procedure:
a) Partner shall submit the referral through a referral form (“Referral Form”) which shall be shared with Partner once the Partner is onboarded as a Partner with Interakt.
b) Interakt shall at its sole discretion decide whether a referral shall be considered as a Qualified Referral (defined below) all subject to the possibilities detailed under section 10 below only.
All contracts for Services between Interakt and a Qualified Referral will be conducted solely by Interakt. Partner agrees to not negotiate terms or make commitments on behalf of Interakt. Interakt shall collect all the subscription charges for the Services directly from the Qualified Referral.
Partner shall be entitled to a commission, only if a Qualified Referral signs up as an Interakt paying customer within three (3) months (“Conversion Period”) from the date a referral is submitted by Partner. On a case by case basis, the Parties may mutually agree in written format to waive or extend the Conversion Period for a particular referral.
Qualified referrals who sign up as Interakt paying customers with a subscription term equal or greater than one (1) month are eligible for referral commission. For clarity, this means that monthly and annual plans of Interakt’s products are eligible for referral commission.
When someone subscribes to Interakt’s Services pursuant to Partner’s sales and marketing efforts provided in accordance with this Agreement, Interakt shall at its sole discretion determine if such subscriber is a Qualified Referral based only on the table below. Certain Referrals are ineligible for referral commission. Partners will be notified once a submitted referral is evaluated by Interakt as ineligible.
Once a Qualified Referral becomes a paying customer the Partner is entitled to referral commission as per schedule outlined in the next FAQ. The referral commission is based on the applicable referral commission rate applied on all transaction amounts collected by Interakt. Transaction amount includes Interakt subscription charges. Referral commission would exclude charges towards discounts, taxes payable and subsequent refunds not due to Interakt’s invoicing error or breach.