Elevate Customer Experience with WhatsApp Automation
Automate customer acquisition, engagement & support functions on WhatsApp with Interakt
Spend ₹4000 on Ads that Click-to-WhatsApp while also using Interakt and we'll reimburse you, no questions asked!*
10,000+ Businesses Across the Globe Trust Interakt
Streamline Customer Experience with Automated Workflows
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Create event-based workflows on WhatsApp Business to enhance personalized experiences and generate high-quality leads for your business.
Effortlessly design conversational flows that guide your customers through various processes like appointment booking, lead generation, new student registration, document collection, and more.
Our predefined, customizable templates meet all your business needs, so there is no need to start from scratch!
Manage Customer Expectations 24x7 on WhatsApp Business
New customers are curious to know more about your business, so when they message you, they expect a quick response from your end. Send an automated notification to welcome customers to your store and avoid losing them.
When you face high chat volumes and you need more time to resolve a customer’s issue, send a simple message letting them know that you have received their message and will attend to them shortly.
Don’t lose out on your customers during non-business hours. Set out-of-office auto-replies and mention your working hours in it. Reassure customers that you’ll respond to their queries once you’re back.
Automate your Customer Support on WhatsApp Business
Custom Auto Replies for FAQs
Manage high volumes of customer conversations on WhatsApp efficiently by using custom replies to offer instant responses to FAQs & reduce wait time.
Save precious business hours by responding to frequently asked questions via custom auto-replies
Enable customers to interact with your business more flexibly and conversationally to improve the overall customer experience with Interakt List Messages
A full-stack WhatsApp Solution for every industry
 D2C & eCommerce
1. Engage customers 24X7
2. Offer support at scale
3. Automate lead gen process
 Automotive Industry
1. Automate car & service booking process
2. Schedule test drives for prospective buyers
3. Upsell & Cross-sell insurance, accessories
 Saloon/Spa/Gym
1. Schedule appointments
2. Streamline pre-bookings
3. Reduce response time
 Edtech
1. Simplify the admission process
2. Support students 24×7
3. Collect important documents
 Travel & Tourism
1. Generate qualified leads
2. Gather ratings/feedback from clients using WhatsApp’s automated flows
3. Automate FAQs around travel and tourism queries
 Healthcare
1. Collect patient information
2. Upsell & Cross-sell with personalized health checkups, supplements, etc.,
3. Offer different health packagesÂ
Manage Customer Expectations 24x7 on WhatsApp Business
Support for Your Support Team
Reduce your team’s response time by automating your FAQs. Trigger custom auto-replies for faster resolution and higher customer satisfaction.
Scale Your Business Operation
By leveraging Automated Workflow, you can reduce dependency on human capital, improve your bottom line and give your business the scalable infrastructure it needs to grow.
Engage Your Customers 24×7 on WhatsApp
Have a reliable way to stay in touch with your customers 24×7. Use WhatsApp Chat Automation to engage your customers when you’re unavailable.
Frequently Asked Questions
What is WhatsApp automation?
WhatsApp automation refers to setting up automated processes and workflows to streamline messaging, responses, and other tasks.
Is WhatsApp automation free?
For using WhatsApp automation you are required to pay a nominal fee. The automation can only be leveraged via an official WhatsApp Business API, like Interakt, who charge you a small usage amount in exchange for providing you a robust platform & customer support.
What are conversational flows in WhatsApp automation?
Conversational flows in WhatsApp automation are predefined paths or sequences of messages that guide a conversation with a customer. They are designed to deliver a seamless and personalized messaging experience, leading the user through a series of automated interactions based on their responses.
What are some common use cases for WhatsApp automation?
WhatsApp automation can be applied to various use cases, including:
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– Customer support: Automating responses to frequently asked questions and providing instant support.
– Appointment scheduling: Allowing customers to book appointments or receive reminders through automated messages.
– Order updates: Sending automated notifications and updates on order status and delivery.
– Surveys and feedback: Automating the collection of customer feedback and conducting surveys via WhatsApp.
How can I get started with WhatsApp automation?
You need to apply for a WhatsApp Business Platform before you can use WhatsApp automation. Connect with the Interakt team at [email protected] to apply for it.
How can I set custom replies for FAQs on WhatsApp?
To set custom replies for FAQs on WhatsApp, you can use Interakt’s WhatsApp automation feature that helps you automate your customer support by providing instant resolution with the help of custom auto replies and Interaktive List messages. Click here to learn more about WhatsApp Automation.