Seamlessly Integrate WhatsApp Business with your business tech stack.

Enjoy brilliant WhatsApp Business integrations with your preferred e-commerce platforms, CRMs, e-stores, and more with Interakt.

Integrations

TallyPrime

Business Management Software

Send documents from TallyPrime on WhatsApp, and send & tag messages, schedule reminders, and more from the Shared Team Inbox with TallyPrime X Interakt.

Instamojo

E-commerce

Create and build your own e-commerce store on WhatsApp with InstaMojo – Integrate with Interakt & grow your sales multi folds.

WooCommerce

E-commerce

Integrate Interakt with your WooCommerce store & recover lost sales.

Shopify

E-commerce

Integrate your Shopify Store with Interakt & convert business inquiries into paying customers.

Razorpay

Payment

Connect your Razorpay account with Interakt and accept payments directly on WhatsApp.

PayU

Payment Gateway

Connect your PayU account with Interakt, set up easy payment process for your customers on WhatsApp

WebEngage

Customer Data

Notify customers at scale on WhatsApp with Interakt’s powerful notifications engine.‍

Zoho

CRM

Centralize and manage all business communications with your prospects on WhatsApp
WhatsApp Business API integration with Integromat

Integromat

Platform Aggregators

Connect your CRMs, eStores & more to Interakt via Integromat to send automatic WhatsApp Messages to customers!
WhatsApp Business API with Zapier integration

Zapier

Platform Aggregators

Trigger automated notifications for your new leads on WhatsApp via Interakt
Google sheets integration with WhatsApp Business API

Google Sheets

Business Management Software

Send Automatic WhatsApp Notifications from Google Sheets via Interakt.

FB Leads App

Ads

Send automated personalized WhatsApp notification to your FB ad leads with Interakt.

Kylas

CRM

Share products and send automated messages.
WhatsApp Business API Integration with Sell.do

Sell.do

CRM

Automate real estate marketing on WhatsApp.
hello leads

Hello Leads

CRM

Manage business communications on WhatsApp
argoid

Argoid

E-commerce

Personalise notifications for your Shopify store on WhatsApp
return prime

Return Prime

E-commerce

Initiate and facilitate returns for your orders on WhatsApp

Clevertap

CRM

Send automated response messages to leads & customers through WhatsApp

Cronberry

Ecommerce

Use marketing tools to scale and grow your business along with engaging your clients on WhatsApp

Dukaan

Ecommerce

Set up your ecommerce store on Dukaan that requires zero programming skills and send notifications to your customers on WhatsApp

LeadSquared

CRM

Capture, distribute and engage leads

Pickrr

Logistics

Start shiiping your products to your customers while updating them with the order status on WhatsApp

SynapseSoftech

Ecommerce

Use Tally software and send pdf files / WhatsApp notifications to your end customers for relevant transactions

Unicommerce

Ecommerce

Send real-time order updates to your end customers on WhatsApp

VasyERP

ERP

Send ERP generated invoices to your end customers on WhatsApp

Boost360

Ecommerce

An online website builder and digital marketing platform to help you manage your online business

MoEngage

Ecommerce

MoEngage is an insights-led Customer Engagement platform for consumer brands, that empowers marketers and product owners with AI-driven insights.

Shopaccino

Ecommerce

Shopaccino is a cloud-based SaaS (software as a service) platform that offers you a smart, simple, and user-friendly way to create a fully-functional online store.
WhatsApp Business API Integration with Pabbly

Pabbly

E-commerce

Integrate your Pabbly Connect with Interakt to automate your support tasks & save precious business hours using WhatsApp Automation.

TallyPrime

Business Management Software

Send documents from TallyPrime on WhatsApp, and send & tag messages, schedule reminders, and more from the Shared Team Inbox with TallyPrime X Interakt.
Google sheets integration with WhatsApp Business API

Google Sheets

Business Management Software

Send Automatic WhatsApp Notifications from Google Sheets via Interakt.

FB Leads App

Ads

Send automated personalized WhatsApp notification to your FB ad leads with Interakt.

VasyERP

ERP

Send ERP generated invoices to your end customers on WhatsApp

Zoho

CRM

Centralize and manage all business communications with your prospects on WhatsApp

Kylas

CRM

Share products and send automated messages.
WhatsApp Business API Integration with Sell.do

Sell.do

CRM

Automate real estate marketing on WhatsApp.
hello leads

Hello Leads

CRM

Manage business communications on WhatsApp

Clevertap

CRM

Send automated response messages to leads & customers through WhatsApp

LeadSquared

CRM

Capture, distribute and engage leads

Tally Prime

CRM

Incorporate WhatsApp into Tally via Interakt for instant invoice creation and sending. Schedule reminders and easily engage with customers, simplifying business interactions.

WebEngage

Customer Data

Notify customers at scale on WhatsApp with Interakt’s powerful notifications engine.‍
WhatsApp Business API Integration with Pabbly

Pabbly

E-commerce

Integrate your Pabbly Connect with Interakt to automate your support tasks & save precious business hours using WhatsApp Automation.

Instamojo

E-commerce

Create and build your own e-commerce store on WhatsApp with InstaMojo – Integrate with Interakt & grow your sales multi folds.

WooCommerce

E-commerce

Integrate Interakt with your WooCommerce store & recover lost sales.

Shopify

E-commerce

Integrate your Shopify Store with Interakt & convert business inquiries into paying customers.
return prime

Return Prime

E-commerce

Initiate and facilitate returns for your orders on WhatsApp
argoid

Argoid

E-commerce

Personalise notifications for your Shopify store on WhatsApp

Cronberry

Ecommerce

Use marketing tools to scale and grow your business along with engaging your clients on WhatsApp

Dukaan

Ecommerce

Set up your ecommerce store on Dukaan that requires zero programming skills and send notifications to your customers on WhatsApp

SynapseSoftech

Ecommerce

Use Tally software and send pdf files / WhatsApp notifications to your end customers for relevant transactions

Boost360

Ecommerce

An online website builder and digital marketing platform to help you manage your online business

Unicommerce

Ecommerce

Send real-time order updates to your end customers on WhatsApp

Pickrr

Logistics

Start shiiping your products to your customers while updating them with the order status on WhatsApp

Razorpay

Payment Gateway

Connect your Razorpay account with Interakt and accept payments directly on WhatsApp.

PayU

Payment Gateway

Connect your PayU account with Interakt, set up easy payment process for your customers on WhatsApp
WhatsApp Business API integration with Integromat

Integromat

Platform Aggregators

Connect your CRMs, eStores & more to Interakt via Integromat to send automatic WhatsApp Messages to customers!
WhatsApp Business API with Zapier integration

Zapier

Platform Aggregators

Trigger automated notifications for your new leads on WhatsApp via Interakt
Can’t find what you’re looking for?

Interakt’s power-packed Features

Share Product Catalogs at Scale
Send product catalogs at scale to customers on WhatsApp as part of campaigns & auto-replies
Automate Business Communication
Set automated replies for FAQs & alerts for COD confirmations, abandoned carts, & offers.
Send Bulk Campaigns & Broadcast
Set up one-time or recurring campaigns to engage your customers and sell more.
Collaborate using Team Inbox & Chat Widgets
Add WhatsApp widgets to your e-store & collaborate with unlimited team members to offer customer support at scale on WhatsApp
Monitor Chat & Campaign Analytics

Monitor campaign performance,
response & resolution times of your agents to improve your customer experience

Green Tick Verification
Interakt helps you apply for the Green tick on WhatsApp alongside your brand name to help you build credibility

FAQs

When can I start using Interakt?

As an official WhatsApp Business service provider, Interakt helps you grow your online sales and transform customer experience at scale. If you’re looking to boost your revenue by leveraging WhatsApp as a sales channel, you can start using Interakt anytime.

We also offer a 14-day free trial program, you can start using Interakt within minutes of signing up with us. You can also reach out to our support team and we get things done for you at NO extra costs.

Watch this video to learn how to get started with your 14-day free trial.

How does Interakt's 14-day free trial work?

In our 14-day free trial program, you get access to the entire stack of power-packed features on Interakt for FREE. You get to use all the top-notch features and even if your Facebook business verification is pending, you still get to explore your inbox features with limited messaging options.

Before you complete the Facebook business verification process, WhatsApp will approve your number to be used for sending messages in a restricted manner. Facebook permits businesses to get started right away with limited messaging options, so that businesses can explore how WhatsApp Business APIs can power-up communication and customer engagement. Facebook also uses this time to ensure that they’re accepting authentic businesses to keep the WhatsApp community spam-free.

Make the best use of Interakt’s free trial period to explore all the features that we’ve built for your business.

During your free trial period, we aid you with the process for business verification which usually takes between 3 business days to 4 weeks. Once you get verified, your unlimited messaging access is activated automatically on Interakt.

Watch this video to learn more.

What are the messaging restrictions during the 14-day free trial period?

During the 14-day free trial period, while you will have FREE access to all the amazing features on Interakt, there may be certain restrictions on messaging if your Facebook Business Verification is pending.

These restrictions can be-

– You can receive an unlimited number of messages from your users but you can only chat with 10 unique users per day during this period.

– You can send notifications to 2 unique users in a day. Notifications can be sent using WhatsApp templates that are pre-approved by Facebook.

Please note: You need to complete your Facebook business verification before your trial access expires in 14 days. Your trial access allows you to send messages to a limited set of phone numbers before your business is verified. Once your business verification is complete, you will have access to more functionality on your account.

How does your WhatsApp Business account work before your Facebook Business Page is verified?

When you create a WhatsApp business account, you’ll need to verify your Facebook business page. This may require documents such as a certificate of incorporation or a business license.

Before your business is verified, you can test out the messaging feature by sending free test messages to a limited range of numbers in a trial experience. Once you’ve uploaded official documents to verify your business, you’ll have access to an expanded trial experience with additional messaging options.

Test Message Types
When you send test messages in your unverified WhatsApp business account, you can send the following types of messages: ‍

Notifications: One way messages, such as an appointment reminder or a shipping confirmation. These messages will be limited to WhatsApp-defined templates, only during the unverified state to test the experience. Trial experience: 2 separate phone numbers, 10 messages per day Expanded trial experience: 2 separate phone numbers, 10 messages per day

‍Customer care: A two-way conversation between you and a customer, such as product questions.
Trial experience: 10 separate phone numbers, no daily message limit.
Expanded trial experience: 1500 conversations. A conversation is a 24-hour messaging window with a given phone number. ‍

Please note that this trial experience & expanded trial experience expires in 14 days. Please complete your business verification before your trial access expires in 14 days.

After your business is verified, you can send more messages.

Click here to learn More.

How can I unlock unlimited messaging on Interakt?

To be able to make the best use of Interakt, get started with your Facebook Business Verification process right away. As soon as your business gets verified, the messaging restrictions will be lifted and you’ll be able to use Interakt with unlimited access. The best part is that until you’re in the free trial, you don’t need to first pay us to start utilizing unlimited messaging.

You can start your verification process by submitting the required details for Facebook Verification.

Once you have submitted all the required details, you will need to wait until your verification is approved, which usually takes anywhere between 3 business days to 4 weeks from Facebook’s end.

Please note: You need to complete your Facebook business verification before your trial access expires in 14 days. Your trial access allows you to send messages to a limited set of phone numbers before your business is verified. Once your business verification is complete, you will have access to more functionality on your account.

If you want to know more about the Facebook Business Verification please visit our detailed guide.

How does Interakt's pricing work?

There are two components to the Interakt’s pricing structure:

1. Subscription charges – based on the plan you choose for your business. This is charged by Interakt.

2. WhatsApp conversation charges – based on the conversations between your business and the user. Interakt bills you summing up both these components – the subscription charges and your WhatsApp conversation bill.

Interakt’s Total monthly billing = Subscription Charges based on your plan + WhatsApp Conversation Charges.

Is there a $ pricing?

No, all our plans are billed in INR. If you wish to pay in a different currency, you can estimate the approximate cost of our subscriptions based on the conversion rates.

For reference, Rs 999/month would be $15/month.

* For Shopify store owners on Interakt, if your billing is managed via Shopify, then the above costs in rupees will be charged to you in USD.

Is Interakt cheaper than any WhatsApp API solution. Is there a catch like a one-time setup fee?

No, there is no one-time setup fee involved. We have a very simple and transparent pricing structure that is completely aligned with your business growth.

We offer you to access our WhatsApp Business platform for FREE at no setup costs and no hidden charges. You don’t even need to provide your credit card details while you sign-up for the free trial.

We have worked hard to bring down the cost of such an all-in-one WhatsApp Business solution. As we are an official WhatsApp Business service provider, you get the complete benefit of our platform at a much affordable pricing.

But WhatsApp is free. What does WhatsApp conversation charges mean?

Yes, WhatsApp as a messaging app or a business app is free.

However, for businesses looking to start communicating to their customers and grow their sales at scale, WhatsApp Business API platform is the best fit. To leverage WhatApp Business platform as a sales channel, there are conversation charges levied by WhatsApp.

When you send a notification to your customer via WhatsApp Business platform, they are chargeable if your customer has not replied in the last 24 hours. The charges depend on the country code of your customers’ WhatsApp account. We bill these charges on actuals to you without any surcharge.

* For Shopify store owners on Interakt, if your billing is managed via Shopify, then the above costs in rupees will be charged to you in USD.

How do automatic payments work?

Automatic Payment method is introduced to ease the process of monthly billing & payments that is debited from your account.

According to the Reserve Bank of India, all banks & card issuers need to follow the e-mandate guidelines to set up automatic payment for their customers. If the amount is below INR 15,000, the payment can be auto-debited from the card, else an OTP will be required for amount above INR 15000.

Click here to learn more about how to set up automatic payments on your card

How many team members can I add to my Interakt account?

Interakt supports unlimited team member logins in any pricing plan that we offer. You can add as many team members as you need for your business.

 
How can I get the WhatsApp Business Verified green tick?

Businesses that have been granted the Official Business Account (OBA) status on WhatsApp, get a green tick besides their business name. This is visible in the display name of your contact number even if your WhatsApp business number is not explicitly saved by your users.

As Interakt is built on an official WhatsApp Business platform, we can apply for the WhatsApp green tick on your behalf for free, once you have moved to paid subscription with Interakt.

However, we can not influence WhatsApp’s decision with regard to approving your green tick verification. Their decision in this regard would be final. Multiple factors such as brand credibility, your following on social media, listing in external media and your domain ranking can influence your green tick approval.

To request for a green tick verification, you can simply connect with our support team and send in a request. It normally takes about 3 business days to get the approval. Once your request for the green tick is approved, your number will automatically be displayed as your business name, to your users along with the green tick. This will show that your business is verified.

If your application for the green tick is rejected, it does not impact your ability to use Interakt or WhatsApp business API.

Can I use my existing WhatsApp number with Interakt?

Yes, you can use an existing WhatsApp number with Interakt. However, you will need to first delete the account linked to that, prior to onboarding with Interakt.

If number is being used by another Business API, you still can get it migrated to Interakt after getting the 2 Factor Authorization (2FA) pin disabled from your current BSP. Or, you can just provide a new phone number on which you can receive an OTP – this could be a virtual number or a regular SIM number.

Once migrated to WhatsApp Business API and linked to Interakt, the number can be accessed on Interakt only.

If it is a virtual number that is tied to Interakt, then normal voice calls can be made as usual, but WhatsApp voice and video calls cannot be supported via WhatsApp Business API.

What number can I use on Interakt?

When it comes to selecting a number to be used for Interakt, you can use any valid number that can receive an OTP via SMS or a voice call. This could be a virtual number or a regular SIM number.

If you have an existing WhatsApp API account with some provider, you can now migrate it to Interakt.

You can know more about connecting your number on Interakt here: https://www.interakt.shop/resource-center/connecting-your-number-with-interakt

How do I get a refund?

Subscription charges and WhatsApp conversation charges are non-refundable.

By choosing to pay for a subscription plan, you acknowledge that e-mandate will be enabled on your card and you will be auto-debited for the subscription charges and WhatsApp conversation charges incurred till the last day of your subscription.

Interakt does not provide refunds for cases where you don’t use the platform or stopped using the platform for any reason whatsoever but did not cancel your subscription. Charges will be levied to your card until your subscription is cancelled. Click here to request cancellation of your subscription.

What are the country-wise conversational charges?

Below is the list of country-wise conversational charges.

 StarterGrowthAdvanced
MarketBICUICBICUICBICUIC
Argentina₹4.47₹2.68₹4.36₹2.61₹4.24₹2.54
Brazil₹4.25₹2.55₹4.14₹2.48₹4.03₹2.42
Chile₹6.43₹3.86₹6.27₹3.76₹6.10₹3.66
Colombia₹0.85₹0.51₹0.83₹0.50₹0.81₹0.48
Egypt₹9.12₹5.47₹8.89₹5.33₹8.65₹5.19
France₹12.18₹7.31₹11.86₹7.12₹11.55₹6.93
Germany₹11.61₹6.97₹11.31₹6.78₹11.01₹6.60
India₹0.56₹0.34₹0.54₹0.33₹0.53₹0.32
Indonesia₹2.69₹1.61₹2.62₹1.57₹2.55₹1.53
Israel₹2.55₹1.53₹2.48₹1.49₹2.42₹1.45
Italy₹5.46₹3.28₹5.32₹3.19₹5.18₹3.11
Malaysia₹6.22₹1.87₹6.06₹1.82₹5.90₹1.77
Mexico₹2.97₹0.89₹2.89₹0.87₹2.81₹0.84
Netherlands₹12.63₹7.58₹12.30₹7.38₹11.98₹7.19
Nigeria₹4.39₹2.63₹4.28₹2.57₹4.16₹2.50
Pakistan₹4.02₹1.21₹3.92₹1.18₹3.82₹1.14
Peru₹5.09₹1.53₹4.95₹1.49₹4.82₹1.45
Russia₹5.64₹3.38₹5.49₹3.29₹5.34₹3.21
Saudi Arabia₹2.76₹1.66₹2.69₹1.61₹2.62₹1.57
South Africa₹2.38₹1.43₹2.32₹1.39₹2.26₹1.36
Spain₹5.23₹3.14₹5.09₹3.05₹4.95₹2.97
Turkey₹0.85₹0.26₹0.83₹0.25₹0.81₹0.24
United Arab Emirates₹2.69₹1.61₹2.62₹1.57₹2.55₹1.53
United Kingdom₹5.50₹3.30₹5.36₹3.21₹5.22₹3.13
North America₹1.25₹0.75₹1.22₹0.73₹1.18₹0.71
Rest of Africa₹10.27₹3.08₹10.01₹3.00₹9.74₹2.92
Rest of Asia Pacific₹6.34₹1.90₹6.17₹1.85₹6.01₹1.80
Rest of Central & Eastern Europe₹7.10₹2.13₹6.91₹2.07₹6.73₹2.02
Rest of Latin America₹6.00₹3.60₹5.84₹3.51₹5.69₹3.41
Rest of Middle East₹6.18₹1.85₹6.02₹1.81₹5.86₹1.76
Rest of Western Europe₹11.25₹3.38₹10.96₹3.29₹10.67₹3.20
Other₹4.10₹1.23₹4.00₹1.20₹3.89₹1.17

*BIC= business initiated conversation
*UIC= user initiated conversation

Have more questions? Join a live demo

Get Started with Interakt Today

• Drive Sales & Customer Experience   • No Set-up Costs   • No Surcharge on Notifications

Got More Questions?