Interakt.shop

Say hello to an end-to-end
WhatsApp Business Solution

All WhatsApp tools, one platform

WhatsApp Catalogs & Carts

Transform WhatsApp into a sales channel by helping customers discover & purchase products here!

Send product catalogs to customers on WhatsApp as part of campaigns & auto-replies
Include up to 30 products along with images, descriptions, prices, and more in a single WhatsApp message
Facilitate the entire order placement & fulfillment process on WhatsApp itself

Automate business notifications | Auto-Replies & Custom Replies

Manage customer conversations efficiently and improve their experience by creating automated workflows | No complicated flows or path builders required

Manage customer expectations with OOO, Delayed and Welcome notifications
Trigger automatic WhatsApp messages when your customer takes an action (or doesn't!)
Save time & effort by adding Custom-replies for frequently asked questions
Manage high volumes of customer conversations efficiently
Quick to set up and easy to maintain

Bulk Campaigns & Broadcasts

Reach out to your customers with relevant communication to build recall and boost sales

Setup one-time or recurring campaigns
Build campaign audiences based on customer attributes & events
Elevate campaign performance with rich media (images, videos, PDFs, etc.) and interactive message templates like CTAs & Quick Reply buttons
Send Non-transactional messages (discounts & offers, back-in-stock alerts, & more)
Monitor campaign performance stats like no. of messages Sent, Delivered, Read & Replied to!

Shared Team Inbox

Collaborate with unlimited teammates (agents) to provide superior customer support using a single WhatsApp Business Number

Reply instantly with quick replies & pre-configured templates
Enable team collaboration with conversation labels & private notes
Manage customer expectations with Welcome messages, OOO messages, and delayed response messages
Track response & resolution times of agents

Looking for a Chatbot?

Are you looking for a chatbot for your business to automate your customer sales and support flows?

Click on the 'Apply for Chatbot' button!

Interakt for E-Commerce

Promote & sell your products by engaging customers on WhatsApp

Roll out high-performing, top-of-the-mind notifications to alert users about new product catalogs, back-in-stock goods, and much more.

Convert Abandoned Carts

Recover lost sales with automated reminders for abandoned carts on WhatsApp.

Timely nudges to continue checkouts can work wonders to bring back customers to your store. These small but important measures will ensure consistent growth in e-commerce revenues.

Discount & Offers

Share personalized and timely alerts to inform customers about new offers.

These communications can yield a lot of conversions. When done via Whatsapp, the impact can be massive. Plan these messages wisely to increase sales!

Back-in-Stock Alerts

Send back-in-stock alerts with clear CTAs to maximize sales opportunity.

You could even personalize these alerts for every customer by linking it to their wishlists on your e-store!

Send Order & Shipping Updates

Notify your customers to keep them informed about orders, payments, and shipping updates.

These communications have become essential for any e-commerce business. Consistent and actionable Whatsapp updates to your customer goes a long way in reducing unnecessary support tickets.

Confirm COD Orders

Double check on the authenticity of your COD orders by automatically asking for another round of confirmation via Whatsapp.

Including a COD option surely increases sales, but can also lead to some fake orders. It’s best to re-confirm these orders by pinging the customer on Whatsapp!