All WhatsApp tools, one platform

Automate business notifications

Engage with your customers at every stage of their buying journey, with our powerful notifications engine:

Trigger automatic WhatsApp messages when your customer takes an action (or doesn't!)
Use rich media templates (images, videos, PDFs) with interactive elements like CTA / Quick Reply Buttons

Bulk Campaigns & Broadcasts

Reach out to your customers with relevant communication to build recall and boost sales

Setup one-time or recurring campaigns

Build campaign audiences based on customer attributes & events

Elevate campaign performance with rich media (images, videos, PDFs, etc.) and interactive message templates like CTAs & Quick Reply buttons

Send Non-transactional messages (discounts & offers, back-in-stock alerts, & more)

Monitor campaign performance stats like no. of messages Sent, Delivered, Read & Replied to!

Shared Team Inbox

Collaborate with unlimited teammates (agents) to provide superior customer support using a single WhatsApp Business Number

Reply instantly with quick replies & pre-configured templates

Enable team collaboration with conversation labels & private notes

Manage customer expectations with Welcome messages, OOO messages, and delayed response messages

Track response & resolution times of agents

interakt for E-Commerce

Promote & sell your products by engaging customers on WhatsApp

Roll out high-performing, top-of-the-mind notifications to alert users about new product catalogs, back-in-stock goods, and much more.

Convert Abandoned Carts

Recover lost sales with automated reminders for abandoned carts on WhatsApp.
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Timely nudges to continue checkouts can work wonders to bring back customers to your store. These small but important measures will ensure consistent growth in e-commerce revenues.

Discount & Offers

Share personalized and timely alerts to inform customers about new offers.
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These communications can yield a lot of conversions. When done via Whatsapp, the impact can be massive. Plan these messages wisely to increase sales!

Back-in-Stock Alerts

Send back-in-stock alerts with clear CTAs to maximize sales opportunity.
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You could even personalize these alerts for every customer by linking it to their wishlists on your e-store!

Send Order & Shipping Updates

Notify your customers to keep them informed about orders, payments, and shipping updates.
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These communications have become essential for any e-commerce business. Consistent and actionable Whatsapp updates to your customer goes a long way in reducing unnecessary support tickets.

Confirm COD Orders

Double check on the authenticity of your COD orders by automatically asking for another round of confirmation via Whatsapp.
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Including a COD option surely increases sales, but can also lead to some fake orders. It’s best to re-confirm these orders by pinging the customer on Whatsapp!