How Intellismith Transformed Candidate Communication with Interakt
Deputy Manager, Intellismith
Intellismith is a recruitment and skilling platform that specializes in placing candidates in the insurance sector. With a unique model that combines hiring with upskilling, they offer end-to-end talent solutions — from sourcing and screening to training and placement.
Their mission is to bridge the gap between employability and opportunity by preparing job seekers with the right skills before connecting them with potential employers.
As the business scaled, so did the complexity of their communication. Intellismith’s team relied on a fragmented mix of emails, phone calls, and manual WhatsApp messages to manage candidate outreach. While they used platforms like LinkedIn, Apna, and Job Hai for job postings, there was no central system to track conversations or follow-ups, leading to delays and missed opportunities.
When Intellismith discovered Interakt while exploring WhatsApp automation tools, they were looking for more than just a messaging tool; they needed a solution that could centralize, automate, and personalize communication at scale.
Interakt became their go-to platform to build a more streamlined, efficient, and responsive candidate experience.
Shared Team Inbox
With a centralized WhatsApp inbox, Intellismith was able to ensure no message slipped through the cracks. Multiple team members could collaborate seamlessly to handle queries, follow-ups, and updates.
Â
Click-to-WhatsApp Ads
By running Click-to-WhatsApp campaigns, the team drove high-intent traffic from job platforms and social ads directly into WhatsApp, eliminating friction and improving conversion rates.
Â
Automation Workflows
Interakt’s no-code automation allowed Intellismith to auto-respond to common queries, qualify leads, and route conversations to the right teams without any manual intervention.
