How Rejuvenating Ubtan Boosted Sales Retention by 20% Using Interakt on WhatsApp
The overall experience with Interakt has been seamless — from quick TAT on queries to a user-friendly interface on both web and app. The platform keeps evolving with new features and technologies that make scaling easier for growing brands like ours.
Co-Founder, Rejuvenating Ubtan
Founded in 2017 by Shivank Dalmia and Vipul Dalmia, Rejuvenating Ubtan is a homegrown beauty and wellness brand built on the foundation of purity and Ayurvedic wisdom. The brand is dedicated to providing 100% organic and chemical-free cosmetic solutions, handcrafted with carefully selected ingredients.
Their products are developed using time-honored Ayurvedic practices to create balanced and effective blends: a perfect mix of traditional care and modern quality control.
After receiving overwhelming customer response on online marketplaces, the brand expanded its digital footprint by launching its own website, ubtanindia.in, to serve its growing customer base directly.
As the brand scaled, Rejuvenating Ubtan faced multiple communication and operational challenges:
The team needed a unified platform that could bring structured communication, automation, and scalability to their customer engagement efforts, and that’s where Interakt came in.
By integrating Interakt’s WhatsApp Business API, Rejuvenating Ubtan transformed the way they communicate with customers, from order updates to personalized campaigns.
Here’s how Interakt helped them overcome key challenges:
Rejuvenating Ubtan leverages several powerful Interakt features to streamline their communication and boost engagement:
The shift to WhatsApp with Interakt delivered a measurable business impact:
“WhatsApp is no longer just a messaging app — it’s a full-fledged business tool. Whether you’re running an e-commerce brand or offering services, you can now showcase products, engage customers, and collect payments — all on WhatsApp. Interakt makes it simple to do it right.”
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