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Learn the best practices to manage your WhatsApp Business API account with Tally

Setting up your Tally-integrated WhatsApp API account

All help articles detailing how to set up & maintain your WhatsApp API account.

Sending messages from TallyPrime & Interakt’s Inbox

All help articles detailing how to send WhatsApp messages from TallyPrime and how to manage customer chats in Interakt’s Shared team inbox.

Sending Bulk Marketing Campaigns

All help articles detailing how to add contacts, create templates & send bulk marketing WhatsApp campaigns from Interakt..

Frequently Asked Questions

How to connect a WhatsApp API number to Tally Prime?

To set up a WhatsApp Business API number integrated with TallyPrime, you can follow these resources:

Refer to this video: Watch Video

Or read through this article: Read Article

How to send WhatsApp messages from TallyPrime?

Check out this video to know how to send documents on WhatsApp from TallyPrime: Watch Video

How do I migrate my WhatsApp API account from another BSP to Interakt for Tally?

Read this article to understand the steps to be done from your end: Click here

As given in the article, you need to:
– Disable 2FA
– Do all steps in your Interakt account till you get the error in the number connection step

After you have done the above, reach out to Tally Customer Support. A support executive will reach out to you to coordinate a 10-minute window when you can provide them with the OTP for completing the migration.