Offer Customer
Support at Scale
on WhatsApp

Manage 1000s of customer conversations with ease via Interakt on WhatsApp

Happy Customers

Join the league of 2000+ SMBs using WhatsApp for Growth!

One Number, Multiple Devices

Your entire team can use the same WhatsApp number on their devices. This will allow them to simultaneously reply to a large number of user queries and all the responses will appear to be sent from that same WhatsApp Business account.

Select & Send Custom Catalog Messages on WhatsApp

With the catalog now accessible to you in your Interakt Inbox itself, you can select specific products from your catalog and send those products as a catalog message directly to your customer.

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Collaborate with Your Teammates

Enable real-time team collaboration with conversation labels & private notes. Assign and re-assign chats for better customer service.

Collaborate with Your Teammates

Enable real-time team collaboration with conversation labels & private notes. Assign and re-assign chats for better customer service.

Safeguard Your Customers' Identity

Hide customer phone numbers to protect their identity, and avoid abuse of sensitive data by anonymising their telephone numbers.

Why Interakt with Customers on WhatsApp?

Retain Customers

Solve customer queries on time and motivate them to come again and shop at your store

Save Precious Business Hours

Use custom auto-replies to manage customer FAQs without having to waste any human resource

Stay Organized

Organize your contacts & chats using smart cards, labels, tags & private notes to access them with ease

Turbocharge Your Business with Interakt’s Power-packed Features

Integrate your Shopify Store with Interakt & convert business inquiries into paying customers. Reach out to 1000s of opted-in customers.

Initiate Sales on WhatsApp

Showcase your product catalog on WhatsApp as part of auto-replies and campaigns

Recover Abandoned
Carts

A customer left without completing the purchase? Send a personalized automated reminder on WhatsApp nudging them towards that impulsive buy.

Add WhatsApp Widget & Team Inbox

Add a WhatsApp widget on your website to provide customers an easy way to raise queries and collaborate with your teammates to quickly resolve them

Send Bulk Campaigns
& Broadcasts

Send one-time or recurring campaigns to 1000s of opted-in customers in just one click.

Green Tick
Verification

Interakt helps you apply for the Green tick on WhatsApp alongside your brand name to help you build credibility

Monitor Chat Analytics

Monitor response & resolution times of your agents to improve your customer experience

Learn More About WhatsApp CRM: Shared Team Inbox

WhatsApp on Multiple Devices: How it works, how to enable and more

Learn More

How You Can Use WhatsApp As A Customer Support Tool

Learn More

Advantages of using WhatsApp for Customer Service compared to other channels

Learn More

Get Started with Interakt Today

• Drive Sales & Customer Experience   • No Set-up Costs    No Surcharge on Notifications

Got More Questions?

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Interakt is a leader in E-Commerce Tools on G2 Interakt is a leader in Customer Communications Management on G2
Interakt is a Jio Haptik Product
Building Intelligent Virtual Assistants for Businesses

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Interakt is a Jio Haptik Product
Building Intelligent Virtual Assistants for Businesses
interakt.shop is a Haptik product.
Haptik is a WhatsApp Business Solution Provider

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