Manage 1000s of customer conversations with ease
via Interakt on WhatsApp
With the catalog now accessible to you in your Interakt Inbox itself, you can select specific products from your catalog and send those products as a catalog message directly to your customer.
Enable real-time team collaboration with conversation labels & private notes. Assign and re-assign chats for better customer service.
Hide customer phone numbers to protect their identity, and avoid abuse of sensitive data by anonymising their telephone numbers.
Showcase your product catalog on WhatsApp as part of auto-replies and campaigns
A customer left without completing the purchase? Send a personalized automated reminder on WhatsApp nudging them towards that impulsive buy.
Add a WhatsApp widget on your website to provide customers an easy way to raise queries and collaborate with your teammates to quickly resolve them
Send one-time or recurring campaigns to 1000s of opted-in customers in just one click.
Interakt helps you apply for the Green tick on WhatsApp alongside your brand name to help you build credibility
Monitor response & resolution times of your agents to improve your customer experience
