Build a positive customer experience with WhatsApp for Banking and Finance business
- Carry out KYC processes like ID verification, document verification etc
- Respond to customer queries 24x7
- Showcase your offerings with WhatsApp storefront
Leading banking and finance businesses 
Interakt
Create delightful experiences on WhatsApp
How the banking and finance sector is digitizing with WhatsApp
See how businesses in the BFSI sector are exploring WhatsApp conversational commerce to create personalized and streamlined customer journeys.
Use WhatsApp to enable conversational commerce for faster conversions.
- Verify and generate leads with timely greeting messages and follow-ups
- Automate follow ups on WhatsApp with leads and prospects
- Offer personalized financial buying assistance (loan applications, mutual funds, etc)
Reduce customer drop-offs and churn by using WhatsApp as a channel to enable their financial journeys
- Onboard customers seamlessly with WhatsApp interactive messages
- Collect personal information and lead customers to the next course of action
- Send more information about your products and services with PDFs and videos
Ensure a great post-purchase experience for brand loyalty
- Share reminder notifications about recurring payments
- Send out alerts on transfer limits
- Help customers with account details and interest rates
- Simplify account information updates and password resets
- Share invoices, e-policies, e-receipts with customers
- Assist in credit card actions (blocking, renewing, upgrading, etc)
Seamless integration with 15+ popular business platforms
Why should BFSI use WhatsApp for Business?
WhatsApp is one of the most commonly used messaging platforms across all demographics. It offers a more direct channel to reach and engage your prospects as well as customers.
68%
Of users agree WhatsApp is the easiest way to contact a business
98%
Average open rate on WhatsApp broadcasts and notifications
5%
Higher customer engagement and response rate on WhatsApp
35%
Orders via WhatsApp out of total orders booked for the month of January
12X
Returns on campaign spends(ROAS)
1.4X
Higher AOV as compared to other websites
Bandar Mithai is a one-stop-shop for fresh mouth watering traditional foods who offers a fine selection of delicious Sweets & Homefoods for special occasions and celebrations. High-quality ingredients mixed with excellent service is our Secret of Success.
Success stories
See how businesses in the banking and financial sector are using the WhatsApp Business API with Interakt to enhance their customer experiences.
How Home Canvas is bringing their A-game in the world of Customer Engagement
How Using WhatsApp Business API has helped Nestasia Achieve A 5x higher open rate
Expore WhatsApp automations for BFSI with Interakt
Get started with the WhatsApp Business API using Interakt today.
No Credit Card Required*
