Gather opt-ins, set custom auto-replies, add automated workflows, send catalogs, and more when the customer replies to your template message.
Segment your customers into different categories to send more targeted campaigns.
You can also re-target your leads acquired via Click to WhatsApp Ads, automatically tagged as ‘ctwa’ on our platform, to drive them further down the sales funnel.
• Lost that customer because of astock-out? Send them a back-in-stock alert on WhatsApp.
• Recover lost sales with automated reminders for abandoned carts on WhatsApp
• Share personalized and timely alerts to inform customers about new offers
• And more….
Send hyper-targeted promotional campaigns to enhance the customer journey within a single platform.
Revive shoppers who abandoned their shopping carts easily through automated notifications on WhatsApp. Leverage Interakt’s ready-to-use templates to send compelling messages, resulting in impressive open rates and subsequently, higher cart recovery rates.
You can also collect payment on WhatsApp and offer a seamless shopping experience to your customers, no switching platforms ever!
Deliver crucial updates to customers regarding their accounts or purchases through WhatsApp’s transactional messages.
These messages serve as a vital conduit for ensuring customers are promptly informed, alerted, and updated about any pressing or invaluable information they need to be aware of.
Make ordering simple by sending catalogs as a part of your notification campaigns.
Enable customers to seamlessly browse through catalogs, access their past purchases, and easily place new orders – all within the confines of a single, fluid conversation on WhatsApp.
With WhatsApp’s end-to-end encryption, messages remain exclusively accessible to the recipient – enhancing reliability for transmitting OTPs and reducing the vulnerability of dual passwords & exposure to potential hackers.
WhatsApp as a verification avenue for sensitive tasks like account verification & login enforces better security & customer trust.
Send a WhatsApp verification message to request confirmation of your Cash on Delivery (COD) order. This proactive step contributes to minimizing Return to Origin (RTO) instances and enhancing your profit margins.
If you don’t get the confirmation within 24 hours, you can either cancel the order or initiate another verification message.
Yes, WhatsApp Marketing can benefit a wide range of businesses. It enables direct engagement, personalized communication, and easy sharing of content. From small enterprises to large corporations, various industries can leverage its versatility for reaching customers at scale, showcase products/services and engage customers 24/7.
WhatsApp can enhance lead generation by:
1. Opt-in Campaigns: Promote subscribing to updates and offer valuable content.
2. Content Sharing: Share ebooks, webinar recordings, etc., in exchange for user info.
3. Contests: Run interactive contests for engaging and gathering data from participants.
4. Exclusive Offers: Provide discounts or offers for contact information.
5. Personalized Communication: Build relationships and nurture leads over time.
Yes, WhatsApp Marketing must comply with privacy regulations. Businesses must obtain user consent before sending messages, provide opt-out options, and handle personal data responsibly. Non-compliance can result in penalties. Always adhere to relevant data protection laws to ensure ethical and legal practices.
– Open Rates: Track how many recipients open your messages.
-Conversion Rates: Monitor how many recipients take desired actions.
-Response Time: Gauge user engagement and satisfaction.
-Opt-out Rates: Track unsubscribes to refine targeting.
-Sales/Leads Generated: Measure direct impact on business goals.
-Customer Feedback: Collect qualitative insights for improvements.
-A/B Testing: Compare variations to identify effective strategies. Use these metrics to assess performance and refine future campaigns.
Personalized offers or discount deals are highly effective in WhatsApp Marketing. They instantly capture users’ attention and boost engagement. For instance, during festive seasons, businesses like Flipkart, Jio, Myntra, Nykaa, etc., use WhatsApp to share exclusive discount deals, driving increased customer interaction and sales.