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WhatsApp Business platform onboarding guide | Interakt

WhatsApp Business platform onboarding guide | Interakt

Follow this guide and get your business up and running on Interakt in no time.

Welcome onboard!

Interakt is built on the official WhatsApp Business API, helping SMBs and D2C brands, grow their online sales, and improve customer experiences using powerful sales-enabling features. Interakt's powerful WhatsApp business platform helps you convert product inquiries on WhatsApp into paying customers, take orders on WhatsApp, help recover abandoned carts into sales, send order details and updates to customers and engage with them through multi-agent support.

With Interakt you can communicate with your customers using one dedicated WhatsApp Number. For businesses like yours, Interakt acts as an all-in-one CRM tool for WhatsApp Business communications, a cognitive campaign management solution, a powerful marketing automation tool, and a trending sales channel to boost revenue.

Since you have now kick-started your 14-day free trial on Interakt and we’re here to help you get started in no time!

Here are a few quick guides that will help you make the most out of Interakt.

Additional information:

1. To access your API docs, please go to settings-> settings-> developer settings. You can access your unique key here.

2. You may access our resource center for detailed guides on Interakt’s functionalities here - https://www.interakt.shop/resource-center

3. To share your suggestions/feedback/support queries, please log a ticket with us from your Interakt account. Please go to settings-> report a bug and the concerned person from the team will connect with you.

Haven’t booked a call with us yet? Connect with our team here!



Get started with



Module



Resource link



Sending messages to your users in a single click



All users



https://interakt.shop/resource-center/send-messages-in-a-click



Creating/importing users on Interakt



All users



https://www.interakt.shop/resource-center/all-users



The shared team inbox



Inbox



https://www.interakt.shop/resource-center/shared-team-inbox



Adding team mates on interakt



Settings



https://interakt.shop/resource-center/team-settings



Creating and submitting a template for approval



WhatsApp templates



https://www.interakt.shop/resource-center/whatsapp-templates



Setting up an on going campaign (based on events specified) and a one-time campaign (sent only once for a specific set of audience defined by you) and understanding metrics



Notifications



https://interakt.shop/resource-center/notifications



Accessing additional information on the inbox about every single user you Interakt with



Inbox



https://www.interakt.shop/resource-center/smart-cards



Installing a chat widget on your website



Settings



https://www.interakt.shop/resource-center/chat-widget

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