Fast-growing businesses have already shifted gears & are
levaraging WhatsApp for Growth

Why WhatsApp for Business?

WhatsApp Business has become the forefront of D2C brands & the future of commerce. Businesses across industries leverage WhatsApp to -

Learn how leading brands successfully use WhatsApp

“The State Plate cracks the code to proactive customer support, cart recovery and marketing using the WhatsApp Business API with Interakt”

2X

Increase in shopify cart recoveries

1.5X

Faster customer issue resolution

40X

Increase in customer engagement

“I would definitely recommend using the Interakt tool to channelize communication through Whatsapp. It is an important growth channel for every D2C brand.”

13%

Growth in Repeat Purchases

24%

Reduction in abandoned carts

88%

Improvement in faster issue resolution

“With Interakt, we are able to close the whole loop of customer communication and it helps us in retaining customers for longer run by providing a holistic experience to the customer.”

250+

Chats handled during a day

5%

Increase in Revenue

65%

Increase in cart recovery

“With the help of Interakt, we were able to share our catalog with a wider audience with minimum agent involvement.”

80%

Reduction in CRM Spends

8%

Revenue from orders coming via WhatsApp

20%

Higher AOV from WhatsApp vs Online Orders

“Since day one, working with Interakt has been extremely smooth for us, it fully integrates with Shopify hence any customer who creates any transaction on our website gets instant communication on WhatsApp.”

100

Orders placed in a single day

1.65L

Revenue generated in a day

4X

Growth in revenue

Learn how leading brands successfully use WhatsApp

2X

Increase in shopify cart recoveries

40X

Increase in customer engagement

“The State Plate cracks the code to proactive customer support, cart recovery and marketing using the WhatsApp Business API with Interakt”

1.5X

Faster customer issue resolution

13%

Growth in Repeat Purchases

88%

Improvement in faster issue resolution

“I would definitely recommend using the Interakt tool to channelize communication through Whatsapp. It is an important growth channel for every D2C brand.”

24%

Reduction in abandoned carts

250+

Chats handled during a day

65%

Increase in cart recovery

“With Interakt, we are able to close the whole loop of customer communication and it helps us in retaining customers for longer run by providing a holistic experience to the customer.”

5%

Increase in Revenue

80%

Reduction in CRM Spends

20%

Higher AOV from WhatsApp vs Online Orders

“With the help of Interakt, we were able to share our catalog with a wider audience with minimum agent involvement.”

8%

Revenue from orders coming via WhatsApp

100

Orders placed in a single day

4X

Growth in revenue

“Since day one, working with Interakt has been extremely smooth for us, it fully integrates with Shopify hence any customer who creates any transaction on our website gets instant communication on WhatsApp.”

1.65L

Revenue generated in a day

Learn from our
Academy Experts

Explore our on-demand playlist to find new sales-enablement tips & techniques on WhatsApp

Why learn with Interakt Academy?

Scale & Grow

Invest some time in learning for your business and stay up to date on the latest trends & techniques in WhatsApp Business marketing, sales, customer support, and more.

Build Brand Value

Providing personalized pre-sales guidance and uniform support on WhatsApp to help your customers shop directly from their preferred messaging platform, WhatsApp & place orders in no time.

Win more customers

Leverage WhatsApp as a powerful sales channel to increase your online sales & expand your customer-base. WhatsApp can be a game-changer in transforming the sales & support for your business.

Got a question about something
that isn’t covered here?

Talk to us on WhatsApp

Frequently Asked Questions

What is WhatsApp marketing?

WhatsApp marketing means using the WhatsApp messaging platform for your running business promotions, just like emails and SMS. It includes leveraging WhatsApp to reach consumers with broadcasts and notifications regarding deals, discounts, product launches, upcoming sales, or engagement-driven campaigns like order updates, feedback requests, etc.

Click here to learn more

What are the different types of WhatsApp accounts?

Ideally, there are 3 types of WhatsApp accounts used by individuals/businesses these days.

1. Personal WhatsApp Messenger:  one that most of us make use of to communicate with friends and family on a day-to-day basis.

2. WhatsApp Business Account: The account is meant for small businesses that’d like to keep their professional and personal messages separate. The WhatsApp Business app is free to use and the account can be leveraged to actively engage with customers.

3. WhatsApp Business API:  It is meant for fast-growing, medium, and large businesses. It comes with additional, advanced features like the ability to set up automation, support for multiple users and devices, and much more.

Click here to learn more

Where we can add a WhatsApp widget for gaining maximum visibility and driving conversations?

Encourage visitors to your website and on social media to start a conversation, and strategically include a WhatsApp chat button on your website to drive sales.

A Website Floating Widget
Placing a floating WhatsApp button on your website makes it easy for users to contact you if they have a query or a request.

Social Media Click-to-Chat Links
It is a permanent, easily visible location on your profile where users may expect to find a means to contact your company.

Social Media Ads with Chat Buttons
Place a WhatsApp chat button on your adverts to direct clients away from social media and towards messaging to increase purchases.

Click here to learn more

What type of organization can use the WhatsApp Business platform?

WhatsApp Business Platform is designed for medium to large companies that want to supercharge their sales, support, and marketing operations.

It's an industry-agnostic platform that can be leveraged by any organization, be it - Edtech, Fintech, HORECA, Healthcare, etc.

Get Started with Interakt Today

• Drive Sales & Customer Experience   • No Set-up Costs    No Surcharge on Notifications

Got More Questions?

Get A Live Demo
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Interakt is a leader in E-Commerce Tools on G2 Interakt is a leader in Customer Communications Management on G2
Interakt is a Jio Haptik Product
Building Intelligent Virtual Assistants for Businesses

Download

Connect with us

Find Us On
Interakt is a Jio Haptik Product
Building Intelligent Virtual Assistants for Businesses
interakt.shop is a Haptik product.
Haptik is a WhatsApp Business Solution Provider

India | Singapore | Malaysia | UAE | Philippines | Africa

Copyright © Jio Haptik Technologies Limited 2022 | All rights reserved

Want to leverage WhatsApp for your business growth?

Join our ever-growing D2C community now!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Subscribe for the latest tips & techniques.

For sales, mail us at hello@interakt.ai

For support, mail us at support@interakt.ai