From quick-learning articles to on-demand sales enabling videos - Everything you need to know before getting started with WhatsApp Business platform.
Learn fundamentals of WhatsApp Business & how to start meaningful business conversations with customers on WhatsApp.
Learn how to turn your frequent website visitors into paying customers using cognitive WhatsApp Business solutions & grow your sales faster.
Learn how to guide your customers at every stage of their shopping journey right from product discovery to post-sales support to build trust & loyalty.
Learn how to establish instant support to customer queries & provide customized auto-responses for quick resolution on WhatsApp.
Explore our on-demand playlist to find new sales-enablement tips & techniques on WhatsApp
Invest some time in learning for your business and stay up to date on the latest trends & techniques in WhatsApp Business marketing, sales, customer support, and more.
Providing personalized pre-sales guidance and uniform support on WhatsApp to help your customers shop directly from their preferred messaging platform, WhatsApp & place orders in no time.
Leverage WhatsApp as a powerful sales channel to increase your online sales & expand your customer-base. WhatsApp can be a game-changer in transforming the sales & support for your business.
WhatsApp marketing means using the WhatsApp messaging platform for your running business promotions, just like emails and SMS. It includes leveraging WhatsApp to reach consumers with broadcasts and notifications regarding deals, discounts, product launches, upcoming sales, or engagement-driven campaigns like order updates, feedback requests, etc.
Click here to learn more
Ideally, there are 3 types of WhatsApp accounts used by individuals/businesses these days.
1. Personal WhatsApp Messenger: one that most of us make use of to communicate with friends and family on a day-to-day basis.
2. WhatsApp Business Account: The account is meant for small businesses that’d like to keep their professional and personal messages separate. The WhatsApp Business app is free to use and the account can be leveraged to actively engage with customers.
3. WhatsApp Business API: It is meant for fast-growing, medium, and large businesses. It comes with additional, advanced features like the ability to set up automation, support for multiple users and devices, and much more.
Click here to learn more
Encourage visitors to your website and on social media to start a conversation, and strategically include a WhatsApp chat button on your website to drive sales.
A Website Floating Widget
Placing a floating WhatsApp button on your website makes it easy for users to contact you if they have a query or a request.
Social Media Click-to-Chat Links
It is a permanent, easily visible location on your profile where users may expect to find a means to contact your company.
Social Media Ads with Chat Buttons
Place a WhatsApp chat button on your adverts to direct clients away from social media and towards messaging to increase purchases.
Click here to learn more
WhatsApp Business Platform is designed for medium to large companies that want to supercharge their sales, support, and marketing operations.
It's an industry-agnostic platform that can be leveraged by any organization, be it - Edtech, Fintech, HORECA, Healthcare, etc.
• Drive Sales & Customer Experience • No Set-up Costs • No Surcharge on Notifications