Most of the time, signing up for new services or platforms requires you to provide information such as contact details, personal information etc.
But what information of yours is being used/ accessed by these platforms?
If you are using a WhatsApp Business or WhatsApp Business API platform, you have a way to find that out, by requesting a WhatsApp account info report, which will provide you with details on all the information WhatsApp has collected from you.
In this blog, we will look closer at the WhatsApp account info report and learn how you can request it from Meta.
What is Request Account Info report on WhatsApp?
A WhatsApp Account Info Report is a detailed record of your WhatsApp account details. This will include information such as the WhatsApp business profile image, groups created by you, linked devices, privacy preferences etc. The WhatsApp account information report provides a key overview of important data tied to your account but will not, however, contain information regarding call history, conversation history or messages.
You can request an account info report on WhatsApp directly from the settings and WhatsApp will provide you with a downloadable report in three days.
Steps to request your WhatsApp account info report
WhatsApp account info report can let you take a closer look at your account information, contact lists, message statistics etc. all of which can help you understand how your WhatsApp Business platform is functioning.
To request and view your WhatsApp account info, you can follow these simple steps:
Step 1: Open WhatsApp from your device.
Step 2: Open settings by clicking on the three dots located at the top right corner in Android or the gear icon on iOS devices.
Step 3: From the ‘Settings’ section, click on ‘Account’.
Step 4: Tap on “Request account info”.
Step 5: In the “Request account info” screen you will have the choice between an account report and a channel report. Here select “Request account report”, and WhatsApp will start creating your report. You can also enable the “Create reports automatically” option if you would like to check your WhatsApp account information periodically every month.
Step 6: Once the report is ready (which can take up to three days), you will receive a notification alerting you of the same. You can go to the “Request account info” section again and download your report. The file is in ZIP format with JSON and HTML files.
You can then export the report, and share and view it easily.
Components of WhatsApp account info report [EXPLAINED]
Now that we have looked at how you can request WhatsApp account info, let us learn more about the components that make up the report. Understanding these components ensures that you can interpret them easily and not get overwhelmed by the data you receive.
1. Account details
The account details part of your WhatsApp account info report, will include personal information such as your business profile photo, name, settings in the app etc. Additionally, this will also include your privacy and security settings, thus providing a complete overview of the configuration of your WhatsApp account.
2. Contact lists
The contact information section will provide a list of all your saved contacts, along with their names and phone numbers. This section will only provide you with the list of contacts that you have added to WhatsApp. Note that, you will not be able to view the messaging history with these contacts.
The contact list section allows you to make necessary changes and keep your WhatsApp marketing list, updated as you deem necessary.
3. Messaging analytics
The conversation analytics on WhatsApp section offers an overview of your messaging activity, detailing the total number of sent and received messages. By tracking these numbers, you can analyze the messaging patterns, estimate associated costs for your business, and thus optimize your communication strategies. And all this is possible without revealing the content of your conversations, thus ensuring customer privacy.
4. Group data
The group data section of the account info report provides you with details on the WhatsApp groups you have created and/or joined, as well as the list of members who are in these groups.
If you have created WhatsApp groups to engage with customers, this section helps you track your group interactions and provides insights into the group size. Thus, you will be able to better understand member engagement and maintain effective management.
Conclusion
Your WhatsApp Account Info report is a crucial tool that lets you understand more about the data that is linked to your WhatsApp account.
Accessing this information, interpreting it, protecting it and making required adjustments based on it is key to your account safety and privacy as well as to personalize your experience.
Planning to get more from your WhatsApp Business Platform and carry out safe, personalized and effective Business communication?
