APIs & Integrations
How to auto-sync Shopify products & collections to WhatsApp?

How to auto-sync Shopify products & collections to WhatsApp?

You can install Interakt’s WhatsApp Sales Channel App on Shopify Appstore to establish WhatsApp as a strong Sales Channel for your products.

Getting Started:

If you have already installed Interakt via our 1st app :

1. Go to Interakt’s Commerce Settings:

2. In the 1st step, click on Install Sales Channel. 

(In case another catalog is already connected to your Interakt account:

please disconnect that catalog from your Interakt account

Also, if that catalog is connected to your WhatsApp Business Account, make sure you have disconnected it from there as well.)

3. This will open the WhatsApp Sales Channel app on Shopify Appstore. 

4. Click on ‘Add App’.

5. Click on ‘Add Sales Channel’

6. You might be required to fill your Business Address & Compliance Info in case you are using a +91 WhatsApp Number for your WhatsApp API account. (In case, you have already filled these in Interakt earlier, you won’t be required to do this.)

7. Your Shopify products and collections will immediately start syncing to your Interakt account. You will need to wait for up to 30 minutes to see all products and collections in Interakt. 

8. Once your products have synced, you can go to Interakt’s Shared Team Inbox, select some products and send a Catalog Message to your personal WhatsApp number to see if the message gets sent. If it does get sent, it means that your sync was successful and you’re ready to start selling on WhatsApp!

9. After receiving the Catalog message on your personal WhatsApp number, select some products from it and send a cart. You should immediately get the auto-checkout message with a link to a pre-filled Shopify cart!

10. By this time, your Shopify collections would have synced into Interakt. Go to the 2nd step in Interakt’s Commerce Settings, select your top 10 collections and create your Product Collections List Message.

11. You can then send a WhatsApp campaign to your customers with your product collections!

12. You can also send product collections in your autoreplies (Welcome Messages, Out of Office Messages, Delayed Messages and Custom Auto Replies on Interakt).

If you are new to Interakt, watch this video to learn more about our Sales Channel App:

Steps to follow:

1. Install Interakt’s WhatsApp Sales Channel app on your Shopify store.

2. Create an Interakt account.

3. Link your FB Business Manager and WhatsApp API account to Interakt

4. Verify the WhatsApp number you want to link to Interakt

5. Fill Business Address & Compliance Info, and you're ready to sell on WhatsApp!

What makes Interakt’s WhatsApp Sales Channel app special?

Auto-sync products to WhatsApp:

Your products and collections will sync automatically to a Facebook Catalog which will be connected to your WhatsApp API account. Any changes in products on your store will automatically sync to WhatsApp.

Send Product Catalogs at scale:

Via Interakt, you can send WhatsApp Multiproduct Messages to customers at scale. Use Interakt’s campaigns to send products to thousands of customers. Use Interakt’s auto replies to send a list of your product collections whenever a customer messages you on WhatsApp!

Convert WhatsApp Carts into final orders:

After seeing your products, when a customer sends you a WhatsApp cart, auto-send your website cart link, pre-filled with the same products! Your customer can then place the order in your store.

In short, you can skyrocket your Shopify store sales via Interakt’s WhatsApp Sales Channel!

Get Started with Interakt Today

• Drive Sales & Customer Experience   • No Set-up Costs    No Surcharge on Notifications

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