What is Interakt’s Plan & Pricing

1. Monthly/Annual Subscription charges 2. Conversation-based charges

WhatsApp Business API Pricing Structure – Interakt

Q: How to switch to Interakt’s Annual Pricing Plan

– Go to Interakt Settings and click on Billing Details – Click on Change Plan and Switch the button to Yearly – Choose Your Plan and pay.

Interakt’s pricing model is completely inline and inclusive of the standard WhatsApp conversation charges. That’s why Interakt has recently made its pricing model more affordable for businesses of all sizes which is known as the conversation-based pricing model or CBP model.

First and forever, new businesses always get a 14-day free trial of Interakt’s platform, without providing any credit card details. Once their free trial is over, they can choose a subscription plan as per their business needs, or talk to us anytime for any queries.

Everything to know about Interakt’s Plan & Pricing

Interakt’s pricing structure is pretty transparent and simple. It is made up of two components – Monthly/Annual Subscription charges based on the plan you choose for your business & WhatsApp Conversation charges based on the conversations category and WhatsApp template you chose for your campaigns and is charged by WhatsApp itself. Let’s check out Interakt’s subscription plans first.

Starter Plan

Monthly Subscription Charge: Rs.999/- per month.

Annual Subscription Charge: Rs. 799/- per month billed annually.

Features: WhatsApp Commerce, Shared Team Inbox, Free API approval from Meta, Free integration with any one app, Automated Bulk Notifications, WhatsApp widget, Green Tick Verification, API Rate Limit up to 100 msgs/min, etc.

‍

Growth Plan

Monthly Subscription Charge: Rs.2499/- per month.

Annual Subscription Charge: Rs. 1999/- per month billed annually.

Features: All of the starter plan features + free integration of up to 3 apps, Chat Automation, Conversation Analytics, API Rate Limit of up to 300 msgs/min & much more.

‍

Advanced Plan

Monthly Subscription Charge: Rs.3499/- per month.

Annual Subscription Charge: Rs. 2799/- per month billed annually.

Features: All of the Growth Plan features + unlimited external integrations, agent statistics, additional user segments, API Rate Limit up to 600 msgs/min, and more.

Note: These rates are for Indian recipients only.‍ Click here to understand all the benefits and features of our pricing plans in detail.

Interakt’s Conversation-based Pricing: Why, What, How

Interakt’s WhatsApp Business platform subscription plans are uniform across businesses across all verticals. In line with the standard WhatsApp Based conversation charges, Interakt offers one of the most transparent and affordable Convo Pricing Models for all their existing and new clients on the platform.

Starting June 1st, 2023, the WhatsApp Conversation Charges will be categorized as follows:

1. Business-initiated conversations (BICs) will now be split into three new categories: Utility, Authentication, and Marketing.

2. User-initiated conversations (UICs) will now be called service conversations.

Hence, as per Meta’s new conversation-based pricing, our revised pricing structure for all Interakt users is as below:

Pricing India 1

Please Note:

1. The above-revised charges are for Indian users only. For country-wise WhatsApp Conversation charges, click here

2. For Shopify merchants, the WhatsApp conversation charges will be applicable in USD. Click here to see the new charges.

How does Interakt’s Conversation-based pricing work?

Interakt follows a conversation-based pricing model where the complete billing is calculated on the basis of no. of conversations you had with your customers. With any of Interakt’s monthly subscription plans, you always get 1000 free service conversations every month. If the no. of service conversations you have is above your free monthly limit of 1000 conversations, you will be charged as per the above conversation rates.

However, as per the new conversation pricing, you will be charged the above rates for all the conversations you initiate from your end whether it is marketing, utility or authentication.

In simple words, you get charged only when you send a message to your users from your end or reply to the user-initiated/service conversations initiated by your customer. Please note that the charges are applicable only when you have consumed your free quota of 1000 service conversations.

What are the Conversation pricing changes effective from June 1st, 2023?

1. User-Initiated Conversations will be renamed to “Service Conversations”

2. All templates will be classified into 3 different categories – Marketing, Authentication, Utility

3. Each template will be charged separately as per their conversation category.

4. Existing templates were automatically categorized into these new categories on April 1st, 2023.

5. 1,000 Free Tier Conversations per month will only apply to “Service Conversations” (or User-Initiated Conversations). Template Conversations (or Business-Initiated Conversations) will not count in the Free Tier.

6. New Template Messages sent in the same conversation window will initiate a new charge. Example – If a marketing conversation window is active and a template of the “Utility” type is sent, there will be an additional charge for “Utility” Conversation.

Click here to understand all the new updates to WhatsApp Conversation pricing changes in detail.

What is Interakt’s Annual Pricing Plan

The Annual Pricing Plan is a one-year subscription that enables you to pay for your subscription in advance and enjoy a flat 20% discount on your monthly charges. This means that you can save thousands over the course of the year with your subscription, and still enjoy all the benefits of our WhatsApp Business Platform.

How to switch to Interakt’s Annual Pricing Plan

Follow these steps to switch your Interakt monthly subscription to the new annual subscription pricing plan:

Step 1 – Go to Interakt Settings and click on Billing Details

Step 2 – Click on Change Plan and Switch the button to Yearly

Step 3 – Choose Your Plan and pay.

Once the payment is complete, your account will be automatically updated to the Annual Plan. The updated annual plan & pricing will be reflected at the end of your monthly billing cycle.

Annual Plan FAQs

How will I be charged for annual plans?

You will be charged for the annual subscription plan on a yearly basis, i.e., you will have to pay the lump sum amount just once every year.

What’s the refund policy?

The Annual Plans are non-refundable. We charge a lump sum amount for the year and there is no refund for the same.

Will I be able to change the plan in the middle?

Yes, you can switch to the Annual Plan whenever you want and vice versa. However, if you switch to the monthly plan then you’ll be required to pay the difference in the charges.

How is the final billing calculated with Interakt’s Convo pricing model?

According to the new conversational billing model, Interakt’s final billing structure will be the sum of your subscription plan charges and usage charges basis the number of conversations.

Final Billing = Subscription Charges (Growth/Starter/Advanced) + Additional usage charges basis the number of conversations

At Interakt, there is no minimum commitment period. If you wish to deactivate your Interakt account, you may inform us prior to your renewal and your request will be processed within one business day. The great thing is while calculating your usage bills, you don’t have to worry about paying 2 different charges. Your WhatsApp actuals are baked into the usage charges.

‍

Wrapping up

Hope this article helped you understand Interakt’s upcoming conversation-based pricing model, Interakt’s monthly subscription plans with a free conversation limit, and the complete pricing structure of getting started with this platform.

For any other queries related to plans, pricing, or billing, simply send a hi to our team at support@interakt.ai, and we will be right there to help you out.