Manage high volumes of customer conversations efficiently and improve their experience by creating custom auto-replies
New customers are curious to know more about your business, so when they message you, they expect a quick response from your end. Send them an automated notification to welcome customers to your store and avoid losing them.
Don’t lose out on your customers during non-business hours. Set out-of-office auto-replies and mention your working hours in it. Reassure customers that you’ll respond to their queries once you’re back.
When you are faced with high chat volumes and you need more time to resolve a customer’s issue, send a simple message letting them know that you have received their message and will attend to them shortly.
Send product catalogs at scale to customers on WhatsApp as part of campaigns & auto-replies
Set automated alerts for COD confirmations, shipping updates, abandoned carts, & discount offers. Timely nudges will result in sales
Set up one-time or recurring campaigns to engage your customers and sell more. Monitor campaign performance & optimize for conversions
Add free WhatsApp widgets to your e-store & collaborate with unlimited team members to offer customer support at scale on WhatsApp
Interakt helps you apply for the Green tick on WhatsApp alongside your brand name to help you build credibility
Monitor response & resolution times of your agents to improve your customer experience